Emma Reader – Workforce

Emma Reader’s message for our workforce

So the vision of the transformation in relation to the crisis pathway is that people will have access to the right support, at the earliest point possible.

So what we’ve tried to create with the new crisis pathway is a ‘no wrong door approach’, and a change in culture that is a ‘self-defined crisis’ by the service user or their family.

One of the key benefits of the new crisis pathway that we’re trying to instil is the ability to draw in additional expertise by building local relationships, so this might be you may well see somebody who is outside of your normal scope of practice but you will have created local relationships that enable you to draw those expertise in to support you and that service user and family.

Thanks to COVID we’ve had to implement some of our crisis pathway at speed and earlier than we’d initially intended, however it’s not too late to still have your say. Service improvement is something that needs to happen on a continual cycle and so we’re still really keen to hear what you might have to say. Please see the website at the bottom or alternately just speak to someone within in any of the crisis team and give us your feedback.

You can find more information on the #averydifferentconversation workforce page.