So we are really hoping to build a service which is around the needs of the community and the children and young people and families within that community, rather than it being driven by service needs. So what that looks like is a service where professionals are working really closely together and collaboratively to meet the needs of the local community.
We are using the THRIVE framework as the model to guide the system change. Now the THRIVE framework is very much built around an integrated service which is person centred and it is needs led and the idea is that looking at what the needs of the young person or the family have, this service will then meet those needs rather than trying to slot families and young people in to services.
So one of the families that I have worked with said a really interesting thing. They said that they had felt like their time with services which spanned a number of years, they had felt like they had been pushed from pillar to post over the years and never really got the support or help they needed.
Using this model the mum I spoke to, said she felt for the first time in all of those years someone had listened to her, understood the difficulties and brought all the pillars and posts together to make a structure that made sense so that she could get the care that her family needed, built around her and her family’s needs. And I thought that was a really nice way of describing how this service will feel different.
This kind of way of working has been suggested by services users and other members of the public as well as professionals who work in these systems. And it is a constant dialogue so we might not have got it completely right, so I would encourage anyone who has got an interest in this to have a look at the website so that they can make a contribution and that their voice can be added to the way that these ideas get developed and built on and developed going forward.
You can find more information on the #averydifferentconversation Children, young people & families page.