Putting People First
West Suffolk Clinical Commissioning Group in partnership with Primary Care, West Suffolk NHS Foundation Trust and St Nicholas Hospice Care.
The Care Homes Team supports care homes across East and West Suffolk, both residential and nursing. They work with care home staff to provide information and advice about long-term conditions, including palliative care and dementia as well as all stages of general geriatric development. Support is also provided to GP practices and West Suffolk NHS Foundation Trust to encourage a closer working relationship with care homes and their residents.
The Care Homes Team supports the CCG’s aim to improve the health of the population by improving the quality of care through:
- Promoting the safe, evidence based and cost-effective use of homely remedies
- Providing up to date, unbiased information about legislation, clinical guidelines and care pathways
- Supporting providers and care homes to make positive changes to comply with CQC guidelines
- Minimising the risk of falls, acute episodes and admissions
- Developing local guidelines and care pathways to optimise the care the resident receives
- Collaborating with local hospital trusts and other healthcare providers to support these aims
Part of the care homes model includes the provision of education and training to care home staff in addition to clinical information and support. This targeted approach is being provided by the St Nicholas Hospice Care Senior Nurse: Clinical Educator, Sally Coldrey.
Care homes are openly invited to contact the Team at any time to discuss support in pursuit of best practice. Please click here to contact a member of the team, or telephone 01473 770276.
Oral Nutritional Supplements (ONS)
From 01 September 2016, NHS West Suffolk Clinical Commissioning Group will not support the prescribing of ONS for residents in care homes, unless exclusion criteria apply as outlined in the policy.
Residents with a poor intake should be commenced on homemade milkshakes and food first instead of ONS. A number of useful documents have been drawn up to assist care home staff with implementing the changes, these can be downloaded using the links below:
Please click here to download a copy of the letter sent to all west Suffolk care home managers.
A copy of the 2017/18 ONS guidelines is also available to download by clicking here.
My Care Wishes
For further information on the new My Care Wishes folders, please click here.
Training & Education Events
- Training Support for Health and Social Care Staff in Care Homes
Free training offered by St Nicholas Hospice Care. Please click here for more information.
Diabetes Workshop, please click here for more information.
Catherisation Training, please click here for more information.
Suffolk & Yarmouth Strategic Market Review
An independent strategic market review of residential and nursing homes is now available. You can read about it here.
The work was jointly commissioned by Suffolk County Council, NHS Ipswich & East Suffolk, West Suffolk & Great Yarmouth & Waveney Clinical Commissioning Groups (CCG).
The findings and recommendations will be shared with the care home market and key stakeholders. Stakeholders will be able to give the recommendations thorough consideration and come up with a set of proposals that will inform a future strategy. This important work will be taken forward by the Care Home 360 Co-Design Group that includes representatives from service user and carer organisations, voluntary care sector, service providers and health and social care commissioners.
If you would like further information, please contact Chris Singleton, Joint Programme Lead for the project.
Jigsaw is a newsletter for staff working in the health and social care system in west Suffolk. There is a lot happening to bring hospitals, community, mental health, voluntary sector and the West Suffolk Clinical Commissioning Group (CCG) together to help patients.
The care homes special editions of Jigsaw can be downloaded by clicking on the links below:
Useful links & contacts:
St Nicholas Hospice Care – Community Palliative Care Network
Please click here to email Sally Coldrey in relation to the Community Palliative Care Network education and training programme. This is available to all individuals who work within the care home/domiciliary care provider setting.
A Suffolk information portal for the care sector, bringing together information about all aspects of adult social care in one place: www.carewisesuffolk.co.uk
Useful information, including pharmacy Bank Holiday opening times: www.england.nhs.uk
Local Health Protection Team (Norfolk, Suffolk & Cambridgeshire)
To report outbreaks of Norovirus and flu at your care home: Tel: 0344 225 354
Please click here to be redirected to West Suffolk NHS Foundation Trust’s infection prevention information.
West Suffolk CCG Infection Prevention Lead, Lynne Fuller: 01473 770223
For local guidance, please visit: www.suffolk.gov.uk/mca
For west Suffolk Continuing Healthcare queries, please telephone the CCG helpline on 01473 770198.