Accessibility statement for www.westsuffolkccg.nhs.uk
This website is run by NHS West Suffolk Clinical Commissioning Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours and contrast levels
- magnify the text, without the text spilling off the screen
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We have commissioned the Shaw Trust to identify which parts of this website are not fully accessible. This will be completed on 31/12/20 and this statement will be updated with the findings.
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email comms@suffolk.nhs.uk
- call 01473 770014
- send a letter to:
Communications
West Suffolk House
Western Way
Bury St Edmunds
Suffolk
IP33 3YU
We’ll consider your request and get back to you within 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by email, phone or post:
- email comms@suffolk.nhs.uk
- call 01473 770014
- send a letter to:
Communications
West Suffolk House
Western Way
Bury St Edmunds
Suffolk
IP33 3YU
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
What we’re doing to improve accessibility
We have commissioned the Shaw Trust to identify which parts of this website are not fully accessible. This will be completed on 31/12/20 and this statement will be updated with the findings, including areas we plan to improve.
We are also currently developing a new website which will serve NHS Ipswich & East Suffolk CCG, NHS North East Essex CCG and NHS West Suffolk CCG. This website will be available from May 2021 and will be fully compliant with Web Content Accessibility Guidelines (WCAG) 2.1.
This statement was prepared on 25 September 2020. It was last updated on 25 September 2020.
Using this website
Do you need to change the text and/or background colour?
If you are having difficulties viewing this website in its native colours there is the facility at the top of every page to choose something appropriate. Just click on the various options until you find something that works better for you.
Is the text too small for you?
If you are finding the size of the fonts too challenging on your eyes you may wish to adjust these to make your website experience more pleasant. To do this simply scroll to the top of any page and click on the letters next to ‘Text size’ and the website will reformat the copy accordingly.
